签证中心高级专员岗位职责描述岗位要求

职位描述：

JobDescription

1.Managealldaytodayactivities(administrativeandfunctional)conductedattheVisaApplicationCentre(VAC)whichinvolves:

*Documentscrutiny&verificationforvisaprocessing

*Maintaining&recordingallapplicationdatainatimelyandaccuratemanner

*Handlingcash&bankrelatedtransactionsifassigned

*EnsuringOverallSecurityoftheVAC(Physical&Data)

*Ensuringalladministration&logisticsofpassportdeliverytoconsulate/applicant/logisticscompanyetc.

2.ConductregularAuditsforallprocesses&implementallnewprocessrolloutsorchanges.

3.Maintain&improvelevelofcustomer&missionsatisfactionbyenhancingproceduresandcontinuouslyinnovatingmethodstoincreaseproductivityandcosteffectiveness.

4.MaintainadherencetotheServiceLevelAgreements'forallprocessesandensureadherencetoStandardOperatingProcedures,manualsetc.withoutanydeviation.

5.EnsurethattheTeamsarementored&worktowardsadherenceofallSOP's/processes,requiredtobecompliedwith,fromanOrganizational&ISOperspective.

6.EnsuredeliveryofValueAddedServicesoptionsandachievementoftheVAStargetsfortheVAC.

7.Liaisewithvarioussupportfunctionstohandleteamrelatedqueries.

Minimumrequirement

1.GraduateorGlobalEquivalentdegree

2.1to3yearsofexperienceinaCustomerServiceIndustrypreferablyHospitalityBackground/CallCentreBackground

3.MasteryofChineseandEnglish/knowledgeofanadditionallanguagee.g.Italian,Spanish,Portuguesewouldbeveryhelpful

4.Experienceinhandlingateamofpeopleorprocess

5.BasicknowledgeofComputerSkills

6.ExcellentInterpersonalskills

7.CustomerOrientation

制度大全-www.qiqUha.com.com

篇2:全球签证专员岗位职责

岗位职责:

1.负责客人签证填表,收集签证资料,审查客人资料,送签证等工作;

2.对送签过程中遇到的问题有独立处理能力:

3.责任心强,机敏,思维缜密周到,对工作认真

4.商务、旅游签证咨询;

5.熟练使用电脑和各种操作软件

6.其他与签证、护照、有关的工作;了解各个国家的签证所需要详细资料

任职要求:

1.全日制正规院校专科以上学历,形象气质好,个人综合素质高,英语专业者优先;

2.工作态度积极上进,热情勤奋,踏实认真,具备良好的团队合作精神、职业道德素养;

3.能承受一定工作压力,对工作有高度的责任心

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篇3:日本签证专员岗位职责任职要求

日本签证专员岗位职责

职位描述:

1、指导并协助学生日本大学(或学校)志愿申请

2、指导并协助学生收集整理留学申请签证材料

3、整理并翻译各类签证资料,送签

4、为学生提供出国前期的留学服务工作

5、为学生提供出国后的跟踪服务工作

6、建立保持良好的日本大学合作关系

职位要求

1、日语一级

2、开朗乐观、气质佳、喜欢与人沟通

3、有相关留学销售工作经验或留学经验者优先

4、英语良好(最好有托福或托业成绩),有中介欧美留学方案经验者佳

5、热爱教育行业

日本签证专员岗位